+254 725 332 222

Terms & Conditions

Klock Aviation — Terms of Use

Terms of Use for Klock Aviation

Effective Date: January 2026

Welcome to Klock Aviation. By using our website, mobile applications, and aviation services, you agree to comply with and be bound by the following Terms and Conditions. These terms govern your access to and use of our services, including charter flights, aircraft management, aviation consulting, and all digital platforms provided by Klock Aviation Limited.

1. Services Provided by Klock Aviation

Klock Aviation offers a wide range of aviation services. Our key services include, but are not limited to, the following:

Charter Services

Private jet charter, corporate flights, safari aviation, executive and diplomatic transport, and helicopter services.

Fleet & Leasing

Aircraft leasing solutions and fleet management for owners and operators across Africa.

Data-Driven Intelligence & Advisory

KACT corporate travel platform, aviation analytics, and data-driven advisory services.

Crew & Manpower

Professional crew staffing, training, and manpower solutions for aviation operators.

Sustainability & Green Aviation

ESG consulting, carbon offsetting, and sustainable aviation infrastructure solutions.

Asset Sales

Aircraft acquisition, sales, and brokerage services for buyers and sellers.

2. Acceptance of Terms

By accessing or using any of the services provided by Klock Aviation Limited, including our website, mobile applications, and aviation services, you agree to be bound by these Terms of Use.

If you do not agree with any part of these Terms, you must immediately discontinue use of our Services. Your continued use of our Services constitutes your acceptance of any updates or modifications to these Terms.

3. User Responsibilities

Account Creation

When using certain features of the Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and are fully responsible for all activities that occur under your account.

Prohibited Uses

You agree not to use the Service for any unlawful, fraudulent, or harmful purposes. This includes, but is not limited to, the unauthorized access of systems, transmission of malware, or any activity that disrupts or interferes with the normal operation of the Service.

Use of Services

You agree to use the Services only for lawful purposes and in compliance with all applicable laws and regulations. You further agree not to:
  • Engage in fraudulent or misleading activities.
  • Use the Services for commercial purposes without prior written consent from Klock Aviation.
  • Interfere with or disrupt the operation of the Services.

4. Reservations, Payments and Fees

Klock Aviation's services may involve fees for flight Reservations, bookings, leasing, sales transactions, consulting, or other services. All payments made for these services will be in accordance with the pricing structure provided at the time of booking or agreement.

Bookings

Reservations for air charter, leasing, or other Services must be made through authorized channels (website, mobile app, or customer service).

Payment Terms

Full payment or deposits may be required to confirm bookings, as outlined during the reservation process. Fees are subject to change and may vary based on the services requested.

Refunds and Cancellations

Klock Aviation's refund and cancellation policy applies to all services and will be clearly outlined when a service is booked.

5. Data Collection and Privacy

Klock Aviation collects and processes personal data in accordance with our Privacy Policy. By using our Services, you consent to the collection, use, and storage of your data as described in our Privacy Policy.

We are committed to safeguarding your data and comply with the Kenya Data Protection Act, 2019 and applicable international data protection standards. For more information, please refer to our Privacy Policy.

6. Third-Party Links and Content

Our website may contain links to third-party websites or services that are not owned or controlled by Klock Aviation. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

7. Intellectual Property

All content, trademarks, logos, designs, and intellectual property on the Klock Aviation website and platforms are owned by or licensed to Klock Aviation Limited.

Unauthorized reproduction, distribution, or use of any content from our platforms is strictly prohibited and may result in legal action.

8. Limitations of Liability

Klock Aviation will not be held liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Services, to the fullest extent permitted by law.

Our liability is limited to the amount paid by you for the specific service in question. Klock Aviation does not guarantee uninterrupted or error-free operation of our website or Services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Klock Aviation, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your violation of any third-party rights.

10. Dispute Resolution and Arbitration

In the event of any dispute arising out of or relating to these Terms of Use, the parties agree to first attempt to resolve the matter through good-faith negotiation.

If the dispute cannot be resolved amicably, it shall be referred to arbitration in accordance with the Arbitration Act of Kenya. The arbitration shall take place in Nairobi, Kenya, and the language of arbitration shall be English.

11. Modifications to Terms

Klock Aviation reserves the right to modify or update these Terms of Use at any time without prior notice. Users will be notified of any significant changes via email or through a prominent notice on our website. Your continued use of the Services after such modifications constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya, unless otherwise agreed through arbitration.

13. Termination

Klock Aviation may terminate or suspend your access to our Services at any time, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use the Services will immediately cease.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Klock Aviation

Email: info@klockaviation.com

Phone: +254 725 332 222

Acknowledgment

By using the services provided by Klock Aviation, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with these Terms, you must immediately stop using our Services.